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Dear Dr. Wing Cheng,

It is a pleasure working you, too! We really enjoy your messages and support, and it sounds like Maggie and her mom are going to have some fun with Rebecca. Yes, We do feel very committed to customer Satisfaction—and our customers include the students, the hosts, have Ryoko and Lesile working here, they really do everything to ensure excellent service.

Happy Holidays and all the best!

Tess